Logistics

Services for the Volkswagen Group

Video: Discover our logistics solutions.

The efficient linking of interfaces in the service process is at the centre of our logistical thinking and actions. Whether it’s logistics planning, material logistics or vehicle logistics, Volkswagen Group Services GmbH is a reliable partner for all aspects of logistics in Germany and abroad. On this page, you will learn more about our recipe for success – our personnel, expertise and state-of-the-art technologies. 


Get to know our services directly:

Automobile Handling

A flexible and reliable partner for vehicle shipping via various modes of transport. 

Read more

Logistics Planning and Industrial Engineering

Analyses, optimisations and redesign of logistics processes. 

Read more

Material Logistics

A wide range of logistics services that are continuously being improved in collaboration with our customers. 

Read more

Control Logistics

Whether it’s cargo space planning or time slot-based management – we plan, control and optimise logistics. 

Read more

Special Logistics

Customised logistics services for customers. 

Read more

The future of logistics will be shaped by people whose passion and precision will help create a connection between vision and reality. Through the use of new technologies, traditional logistics will develop the potential needed for a complete realignment of the sector.


Matthias Hensel

Division Manager Logistics


Automobile Handling

As a consistent, flexible and reliable partner, we work with our expert employees every day to ensure the proper shipment of vehicles from the plants. It all starts with vehicle acceptance at the production lines and transfer to the specified parking locations and spaces, and then extends to the loading of the new vehicles onto trucks, trains and ships. We are also responsible for compliance with the required TQS (technical quality standards) provisions. In addition, we inspect and evaluate cargo (vehicle) securing on a regular basis, carry out maintenance and care measures and make various bookings in the ATLAS (Automobile Processing System) customer system. 

In our operational business, we always aim to optimise processes and routes, avoid empty runs and respond to the production programme in a flexible manner. We achieve this in the business unit by learning from each other and continuing to digitalise. We are increasing the effectiveness of the departments and improving system familiarity among employees by using HDTs (handheld data terminals) and tablets. 

Automobile Handling services
  • Vehicle loading
  • Vehicle transport preparation
  • Vehicle transport scheduling with various modes of transport 
  • Cargo (vehicle) securing 

Logistics Planning and Industrial Engineering

With regard to logistics planning, we carry out independent analyses, optimisations and redesigns of logistics processes for our customers in the Volkswagen Group. In doing so, we work closely with the interface areas and create integrated logistics concepts, which we then implement for the customer if the contract is awarded. The planning of logistics processes is based on a detailed database, which we create and analyse in order to ensure innovative processes. By applying simulation methods and using appropriate visualisation tools, problem areas can be identified and adjusted accordingly. For example, individual hall sections, forklifts, conveyor systems and processes are depicted in a realistic and systemic manner. 

Our portfolio also includes the creation of process analyses. In particular, we use the MTM (Methods-Time Measurement) procedure, which enables us to evaluate workstation ergonomics in addition to recording the time required for specific tasks. This also includes determining the requirements for personnel deployment, logistics-specific equipment, space and IT systems. Based on the requirements, we can provide our customers with important information for their investment calculations and also independently draw up specifications and tender documents. 

Logistics Planning services

Logistics planning 

  • Process analysis and optimisation 

  • Warehouse/layout planning and space optimisation 

  • Infrastructure and automation design 

  • Material flow design and simulation 

  • Container, packaging and operating equipment planning 

  • Sustainability assessment 

  • Design of delivery processes and value streams 

  

Industrial Engineering 

  • MTM analyses and evaluation 

  • Ergonomics assessment and human work planning (HWP) 

  • System and method training 

  • Virtual reality (VR) and simulation testing 

  

Digital Logistics Services & Innovations 

  • Measurement and digitalisation of real environments 

  • Data acquisition in logistics 

  • Support with system launches 

  • Innovation scouting 

Material Logistics

The automotive industry is faced with the task of meeting its customers’ diverse requirements with increasing flexibility and speed, particularly when it comes to logistics processes. The increasing diversity of variants, and ever-greater product complexity, are leading to far-reaching changes in material logistics in terms of material flow, material provision and order picking. Managing complex logistics processes is second nature to us at Volkswagen Group Services, and we have been supporting our customers as a reliable partner in this regard since 2001. 

As we see it, our role as logistics service provider is to actively shape logistics processes and partner with our customers. Collaborating closely with them, we use our experience to improve processes and identify potential for optimisation. The fact that Volkswagen Group Services operates multiple logistics locations means that a large number of different processes are generated. Ultimately, best practices also emerge over time. 

Material Logistics services
  • Warehouse activities 

  • Warehouse management 

  • Line feeding 

  • Quality assurance 

  • Inventory management 

  • Project start-up & support 

  • Flashing 

  • Project management 

  • Automatic warehouse operation 

  • In-house transport 

Control Logistics

We support the operational logistics chain in the areas of planning, control and sustainable optimisation (support for suppliers and freight carriers). This includes services provided by control stations and control desks, as well as delivery note inspection services and scheduling activities. 

The activities conducted by the Control Logistics business unit help ensure that downtimes are shortened and costs such as those associated with dead freight, demurrage or storage and handling are reliably reduced. In addition, Control Logistics continues to develop and adapt to new circumstances. For example, artificial intelligence has been implemented in the business unit’s Logistic Process Solution, and this will assist employees with the review of consignment documents in future. 

Controlled Logistics services
  • Use of AI for delivery note inspections 

  • Supplier onboarding 

  • Control desks 

  • System key users 

  • Support for freight carriers 

  • Management of empty containers 

  • Shipping control 

  • Control stations 

  • Pre-series and series scheduling 

Special Logistics

Among other things, we support the development process. Our core areas of expertise are the handling of prototype parts and vehicles and the provision of customised logistics services. As a reliable partner, we have been continuously improving our associated activities since 2006. 

At the same time, supporting the development process is not the only special thing that Special Logistics does, as our portfolio also comprises services in the area of pre-series/series production (e.g. material flow management for plant construction), which illustrates the wide range of services we offer. 

Special Logistics services
  • Warehouse activities 

  • Warehouse management 

  • Handling of dangerous goods 

  • Transport 

  • Cargo (vehicle) securing 

  • Wheel management 

  • Component management 

  • Project management 

  • Procurement 

  • Scheduling 

Contact - Logistics Services

We deliver: Get in touch with our Logistics Services colleagues. They will be happy to help you find the right service at Volkswagen Group Services.

We offer our services within the Volkswagen Group. This is why the contact details for our business units that are provided in Volkswagen Net and which you will find here are for Volkswagen Group employees only. You may need your PKI card or login data:

 

 

Contact: Volkswagen Group – internal only

You might also be interested in this