Our Whistleblower System

Complying with statutory regulations and internal rules, and the principles laid down in our Code of Conduct and the Code of Conduct for Business Partners, has top priority at Volkswagen Group Services GmbH.  It is important to learn of potential employee or supplier misconduct and to put a stop to it. Therefore, we entrusted the Central Investigation Office to operate an independent, impartial and confidential Whistleblower System on our behalf. Based on the principle of procedural fairness, the Whistleblower System guarantees the greatest possible protection for whistleblowers, persons implicated and employees contributing to the investigation of reported misconduct.

If your report concerns potential serious violations with regards to human rights and environment by suppliers, the Investigation Office will inform the responsible departments, who will process the issue accordingly.

Find more information on the procedural principles of the Volkswagen Group Complaints Procedure here.

 

Making a report to our Whistleblower System

In Person

Please book an appointment via e-mail prior to visit: io@volkswagen.de.

Postal adress

Volkswagen AG – Central Investigation Office

Mailbox 1717

Berliner Ring 2

38436 Wolfsburg (Germany)

E-Mail
Online reporting channel
Voice Intake by Phone

Please refer to the organisation code 12 22 03.

Germany: 0800 1818 952

 

All phone numbers for the Volkswagen Group Whistelblower System (PDF) worldwide.

Ombudspersons
External points of contact

For further information, please refer to our Website: To the website of the Federal Office of Justice.

App

Do you have further questions?

Questions or suggestions for improvement concerning the Whistleblower System can also be addressed to the Investigation Office.

If you have been interviewed in terms of an investigation, you have the possibility to give feedback to the Ombudsperson as independent body.

Furthermore, our local Compliance Officer/responsible function can also be adressed in all matters of the Whistleblower System via compliance@volkswagen-groupservices.com.

More information & Downloads

The Code of Conduct is a common set of guidelines for all employees in the Volkswagen Group. It helps in complying with existing rules and regulations and offers guidance, advice and support in everyday work situations and decision-making. The focus is on the responsibility of each individual employee to comply with the rules of ethical conduct.

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Code of Conduct for Business Partners

The Code of Conduct for Business Partners makes clear which standards apply for business partners of the Volkswagen Group.

PDF Download

Anti-Corruption at Volkswagen

There is no place for corruption and bribery at Volkswagen! This is firmly anchored in the Group’s Code of Conduct (Our Code). You can find further information in the Guideline Anti-Corruption below.

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The Volkswagen Group Whistleblower System

The Volkswagen whistleblower system is responsible for reports on serious regulatory violations and violations of the law by Group employees. We also value information about possible serious regulatory violations on the basis of concrete evidence from business partners, customers and other third parties.

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The human rights

Volkswagen Group Services GmbH is fully committed to its corporate responsibility to respect human rights. Our commitment is based on the UN Guiding Principles for “Economy and Human Rights”, which refer in particular to the Universal Declaration of Human Rights and the ILO core labour standards.

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